INTERVIEW AND COMMUNICATION COURSES

Call Handling Course
Client phone calls can be costly, both in time and per-minute charges. Streamlining how your team handles and processes calls is critical.

Personal Resilience Courses
We all worry, it’s in the hard-wiring of our brain. We also feel pressured and stressed at times which can accumulate over time. The personal resilience sessions are informative, entertaining …

EFFECTIVE INSURANCE CONVERSATIONS
This course provides Insurance Advisors or Brokers with the knowledge, understanding and skills required to facilitate any meeting with an investigative purpose to develop a scope of rec…

Enhanced Communication Courses
Enhanced communications are necessary when dealing with challenging people, staff or customers. Active listening was used in varying forms by famous communicators such as Dr Norman Vincent …