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READ MORECognitive Interviewing (CI) (ECI) Courses
Cognitive Interviewing (CI) (ECI) Courses
The aim of Cognitive Interviewing is to increase the quantity and quality of information elicited from anyone whether in person or over the phone.
Conversation Management (CM) Courses
Conversation Management (CM) Courses
Within Investigative Interviewing the aim of Conversation Management (CM) is to put in place a structure for interviewing anyone who you may suspect to be providing false information whether it is over the phone or in person.
Use of Interpreters
Use of Interpreters
The course is aimed at all those who utalise the services of an Interpreter in order to conduct any form of interview through their work either paid or voluntary including staff within statutory, voluntary, community and independent sectors.