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Project Management
Project Management
The key to the seamless integration and success of a new training solution is ensuring that it is formulated to specifically address the needs and requirements of your organisation.
Bespoke Training Courses & Consulting Service
Bespoke Training Courses & Consulting Service
Bespoke Training Courses
FIS® bespoke and in-house training courses will give your business a competitive edge.
Call Handling Course
Call Handling Course
Client phone calls can be costly, both in time and per-minute charges. Streamlining how your team handles and processes calls is critical.
Enhanced Communication Courses
Enhanced Communication Courses
Enhanced communications are necessary when dealing with challenging people, staff or customers. Active listening was used in varying forms by famous communicators such as Dr Norman Vincent Peale, Dale Carnegie, Napoleon Hill and Dr Carl Rogers in the 1930s and 1940s.
Personal Resilience Courses
Personal Resilience Courses
We all worry, it’s in the hard-wiring of our brain. We also feel pressured and stressed at times which can accumulate over time. The personal resilience sessions are informative, entertaining and work effectively to enable you to handle life’s challenging moments.
Conducting Workplace Investigations
Conducting Workplace Investigations
Conducting a workplace investigation can be a difficult task. An investigation into employee wrongdoing can be expensive, time consuming and disruptive to organisational moral.