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Consulting Service
Bespoke Training Courses
FIS® bespoke and in-house training courses will give your business a competitive edge.
We will specifically design and tailor the programme for your organisation in line with your current practices and legislation. For further information please don’t hesitate to contact us.
FIS® has built its foundation on a blend of core values that underpin our decisions and actions.
READ MORECall Handling Course
Client phone calls can be costly, both in time and per-minute charges. Streamlining how your team handles and processes calls is critical.
EFFECTIVE INSURANCE CONVERSATIONS
This course provides Insurance Advisors or Brokers with the knowledge, understanding and skills required to facilitate any meeting with an investigative purpose to develop a scope of recommendations for any client.
Enhanced Communication Courses
Enhanced communications are necessary when dealing with challenging people, staff or customers. Active listening was used in varying forms by famous communicators such as Dr Norman Vincent Peale, Dale Carnegie, Napoleon Hill and Dr Carl Rogers in the 1930s and 1940s.
Personal Resilience Courses
We all worry, it’s in the hard-wiring of our brain. We also feel pressured and stressed at times which can accumulate over time. The personal resilience sessions are informative, entertaining and work effectively to enable you to handle life’s challenging moments.
Fraud Investigation Course
Conducting a fraud investigation can be a difficult task. An investigation into employee wrongdoing can be expensive, time consuming and disruptive to organisational moral.